Returns & Exchanges
At K and K Creative Toys, we want you to be completely satisfied with your purchase; if you are not happy with your fashion items, we offer a 30-day return policy for all unworn products with original tags attached.
Initiate Your Request
Log into your account portal and select the order containing the items you wish to return to receive a unique return authorization number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all labels are intact and the return authorization form is included inside the box.
Ship the Items
Affix the pre-paid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned items, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing